Privacy Policy

1. Data Controller

BM MEDIA LAB, SL
Trading name: BM Produccions
Tax ID (NIF): B22516017
Registered address: C/ Margarida Xirgu, 79, 08750 Molins de Rei, Barcelona, Spain
Email: info@bmproduccions.com
Website: https://bmproduccions.com

2. Scope of this Privacy Policy

This Privacy Policy explains how BM MEDIA LAB, SL collects and processes personal data submitted through:

• The contact forms available on our website.
• Lead forms displayed through Meta platforms, including Facebook and Instagram.
• Direct enquiries regarding our services and potential projects.
• Subsequent communications related to those enquiries.

3. Personal Data We Collect

Depending on how you contact us, we may collect:

• Full name, email address and telephone number.
• Company or brand name.
• Professional sector or industry.
• Estimated project budget.
• Information provided about your project or enquiry.
• Any other information you voluntarily provide during subsequent communications.

Please do not provide sensitive personal data that is not necessary for us to respond to your enquiry.

4. Purposes of Processing

We process your personal data to:

• Respond to your enquiry.
• Assess the requirements and suitability of a potential project.
• Contact you regarding the services you have requested.
• Prepare estimates, proposals or project recommendations.
• Manage pre-contractual communications and, where applicable, the subsequent business relationship.
• Comply with applicable legal obligations.
• Protect our systems and prevent fraudulent or abusive use of our forms.

Your data will not be used to send unrelated marketing communications unless you have separately consented to receive them or another lawful basis applies.

5. Legal Basis

The legal basis for processing your data may include:

• Taking steps at your request before entering into a contract.
• Your consent when you voluntarily submit a form or provide information for a specific purpose.
• Our legitimate interest in managing business enquiries, responding to potential clients and protecting our services.
• Compliance with legal obligations applicable to BM MEDIA LAB, SL.

You may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.

6. Required Information

Fields marked as required must be completed so that we can assess and respond to your enquiry.

Providing a telephone number is optional unless explicitly stated otherwise. If you do not provide the required information, we may be unable to contact you or process your request.

7. Recipients and Service Providers

We do not sell your personal data.

Your data may be accessed by service providers that support our business operations, such as:

• Website hosting and technical support providers.
• Email and cloud-storage providers.
• Customer relationship and project-management tools.
• Advertising and lead-generation platforms.
• Professional advisers when required.

When you submit a lead form through Facebook or Instagram, Meta Platforms Ireland Limited also processes information in accordance with its own terms and privacy policy: https://www.facebook.com/privacy/policy/

Personal data may also be disclosed to public authorities when required by law.

8. International Data Transfers

Some technology providers may process information outside the European Economic Area.

Where international transfers occur, we require appropriate safeguards in accordance with applicable data-protection law, such as an adequacy decision issued by the European Commission, Standard Contractual Clauses or other legally recognised mechanisms.

9. Data Retention

We will retain your personal data only for as long as necessary to respond to your enquiry, assess the potential project and manage any resulting professional relationship.

If no professional relationship is established, the information will be deleted or securely blocked when it is no longer necessary for the purpose for which it was collected.

When a contractual relationship is established, certain information may be retained for the periods required by applicable accounting, tax and commercial regulations. Data may also be retained for the time necessary to address potential legal claims.

10. Your Rights

You may exercise the following rights:

• Access your personal data.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your data.
• Request the restriction of processing.
• Object to the processing of your data.
• Request data portability where applicable.
• Withdraw your consent at any time.

To exercise these rights, contact us at info@bmproduccions.com and use the subject line Data Protection Request. We may request additional information when necessary to verify your identity.

You also have the right to submit a complaint to the Spanish Data Protection Agency (AEPD): https://www.aepd.es

11. Data Security

BM MEDIA LAB, SL applies reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

However, no system or method of electronic transmission can guarantee absolute security.

12. Third-Party Links

Our website or communications may include links to external websites. BM MEDIA LAB, SL is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Children's Data

Our services are intended for businesses and professionals and are not directed at children. We do not knowingly collect personal data from individuals under the age of 18.

14. Changes to this Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our services, providers or legal obligations. The latest version will always be available on this page, together with its most recent update date.

15. Contact

BM MEDIA LAB, SL
info@bmproduccions.com
C/ Margarida Xirgu, 79
08750 Molins de Rei, Barcelona, Spain